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Privacy Policy

Effective Date: 01/01/2026

Stratos Oakwood LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stratosoakwood.com (the “Site”) or communicate with us via phone, SMS, or email. By accessing or using our Site or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

  1. Information We Collect

We may collect the following types of information:
Personal Data

  • Full name
  • Email address
  • Phone number
  • Home or business address

Usage Data

  • IP addresses
  • Browser type
  • Access times
  • Device information
  • Website interaction data
  1. How We Collect Information

We collect data in the following ways:

Directly from You: When you fill out forms, contact us, or interact with our services.
Automatically: Using cookies, web beacons, and analytics tools to track activity on our Site.
From Third Parties: Including CRM platforms, SMS marketing services, and AI cold calling tools used for lead tracking and communication.

  1. Use of Your Information

We use the collected information to:

  • Provide, maintain, and improve our services.
  • Track leads, manage inquiries, and process transactions.
  • Communicate with potential customers via phone, SMS, and email (in compliance with OpenPhone’s Fair Use Policy).
  • Improve our website experience and marketing efforts.
  • Ensure compliance with legal and regulatory obligations.
  1. Messaging & Communication Policy

To comply with OpenPhone’s Fair Use Policy, all messages sent via our platform must adhere to the following guidelines:

 Consent-Based Messaging: We only send messages to users who have provided explicit consent and the ability to opt out at any time
 No Deceptive Content: We do not send fraudulent, misleading, or impersonation-based messages.
 No Prohibited Content: We do not send messages related to illegal activities, financial scams, high-risk financial services, debt collection, gambling, adult content, alcohol, tobacco, cannabis, or other restricted categories outlined in OpenPhone’s Fair Use Policy.

You may opt out of receiving marketing messages at any time by replying “STOP” to our SMS messages or following the unsubscribe link in our emails.

  1. Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: CRM tools, SMS marketing platforms, AI-based customer outreach tools, and analytics providers.
  • Legal Authorities: If required to comply with legal obligations, fraud prevention, or law enforcement requests.
  • Business Transfers: If Stratos Oakwood LLC is acquired or merged with another entity, your data may be transferred as part of the transaction.
  1. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience and analyze website traffic. By using our Site, you consent to the use of cookies. You can manage cookie preferences through your browser settings.

  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

  1. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request Corrections if your information is inaccurate.
  • Request Deletion of your personal information.
  • Opt-Out of data collection and marketing communications.

To exercise your rights, please contact us at alex@stratosoakwood.com

  1. Legal Compliance

We comply with U.S. privacy laws, including:

  • California Consumer Privacy Act (CCPA): Providing California residents with rights to access, delete, and opt out of the sale of personal data.
  • Gramm-Leach-Bliley Act (GLBA): Protecting consumer financial information.
  • Fair Credit Reporting Act (FCRA): Governing the use of consumer credit information.
  • Telephone Consumer Protection Act (TCPA): Regulating SMS and phone communications to prevent spam and ensure proper consent.
  • CAN-SPAM Act: Governing email marketing practices.
  • Other applicable state-specific privacy laws.
  1. Opt-Out Options

You may opt out of:

  • Marketing Emails & SMS: By following the “unsubscribe” link in communications.
  • Cold Calls: By requesting removal from our contact list.
  • Cookies & Tracking: By adjusting browser settings.
  1. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:
Phone: (713) 832-1066
Email: alex@stratosoakwood.com

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of the Site constitutes acceptance of any modifications.

 

Last Updated: 01/01/2026